Shipping Policy

Effective Date: September 15, 2026

At CozyPuppies, we strive to ensure your premium pet products arrive safely and promptly. This policy outlines our shipping procedures and expectations.

Order Processing

All orders at CozyPuppies are carefully prepared with love and attention to detail within [Insert Processing Time] business days. Please note that this processing time is entirely separate from the transit and delivery time of your selected shipping carrier.

Shipping Methods

  • Standard Shipping — 3-5 Days — $X.XX
  • Express Shipping — 1-2 Days — $X.XX

Shipping & Delivery Policy

Everything you need to know about how we package, ship, and deliver your CozyPuppies favorites directly to your doorstep.

Shipping Costs

Shipping charges are calculated at checkout based on weight and destination. We are pleased to offer free standard shipping on all orders over $150 within the contiguous United States.

Estimated Delivery Times

Please note that all provided delivery dates are estimates and subject to carrier performance, transit delays, and seasonal volume. While we make every effort to ensure your order arrives on schedule, CozyPuppies cannot guarantee specific arrival dates once packages are handed over to our shipping partners.

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Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package via [Insert Tracking Link].

Shipping Address

Please ensure your shipping address is correct. CozyPuppies is not responsible for orders delivered to incorrect addresses provided by the customer.

Shipping & Delivery Policy

Shipping Delays

While we strive to ensure timely delivery of every CozyPuppies order, unexpected circumstances may occasionally arise. Please note that shipping estimates may be impacted by the following factors:

  • Carrier delays & sorting facility congestion
  • Severe weather conditions and climate events
  • National holidays and peak seasonal courier volumes
  • Customs processing and international clearance holds
  • Incorrect or incomplete shipping address details entered during checkout

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 14 days of the expected delivery date. Our dedicated support team will work immediately with the carrier to trace your shipment or process a complimentary replacement.

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International Shipping

We currently ship to select international destinations. Customers are responsible for all customs duties, taxes, and handling fees levied by local authorities.

Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or local regulations. Please check individual product requirements prior to completing checkout.

Contact Us

Have questions about our shipping policy or an existing order? Contact our support team at support@cozypuppies.com or call [Insert Phone Number].

Email Support